Our Services

Hardware Service & Support



In an increasingly competitive business environment, many companies would wish to concentrate on their core business. Outsourcing the necessary IT support enables them to free up resources.

FAZCOM Team offers 24 x 7 or 8 x 5 Next Business Day and On-site support and services to all of our customers. We deliver, audit and are accountable for our actions and what we say. Quality has always been our main focus and our customers’ success is a testimony.

This service can include both hardware and software support across a whole range of equipment and operating systems.

To reach our responsive support team on support issue, please do not hesitate to call
016-685 3335 or e-mail to supports@fazcom.my


Network Maintenance Contracts

We are confident that we can cover all of your computer support and maintenance needs with one of our most comprehensive Service and Maintenance contract as well as our Outsourcing Contract that offers a wide range of support services.

Our Valued Clients will enjoy responsive, contracted technical service and support at economical prices. Service-On-Call by qualified engineers familiar with your network configuration provides peace of mind, just like an internal support group. Regardless of whether it is hardware, software operating system or communications problem, we will ensure that there is no interruption in your business.

To serve our Valued Customers, we have a dedicated & skilled team for consultation, identify your needs and provide logical solutions.

















The Categories we currently offer our computer repair service to are as follows:

Hardware Installation

Software Installation
PC Trouble Shooting and Repairing
Maintenance and Upgrading
Data Backup and Recover
E-mail Backup and Virus Protection
Specialist Repairing and Servicing Notebooks & PC
Network Installation, Configuration and Maintenance

Creating LAN (for the whole organization)

Building LAN with Wireless Network Technology
Creating Metropolitan Area Network with wireless Technology
Using LAN with Wireless Network Technology in Metropolitan Area

Domain membership client of file server client installation and configuration

E-mail/Fax client installation & configuration
Wireless Network client installation & configuration
Antivirus client’s installation & configuration
Accounting & Database client’s installation & configuration

Domain Server Installation

Microsoft Windows 2003 server installation and configuration

Application Server Installation

E-mail server installation and configuration (Including Web mail - access)
Proxy server installation and configuration
Web/FTP server installation and configuration
Database server installation and configuration (SQL/Oracle)
Print server installation and configuration (Hardware or Software)

Antivirus & Security server Installation and Configuration

Antivirus server installation and configuration












Corporate Training

BUSINESS OF FAZCOM TRAINING CENTRE

FAZCOM Training Centre business activities are:

 Conducting computerized skill improvement courses
 Conducting consultant services, workshop, and seminar for executive as per computer skill improvement
 Franchise program

FAZCOM Training Centre can help enterprises to measurably increase productivity and business success with network computing through the development and conservation of intellectual capital. We started Instructor-led training in 2000, focusing on generic technologies. Since then FAZCOM has evolved into a learning solutions provider that can help accelerate corporate skills development and individual performance.

Our Trainers

FAZCOM instructors come from various fields in the corporate arena including, Education, Information Technology, System Engineer, Business Management, Marketing, Human Resource and Engineering. Each instructor is individually selected based on such qualities as patience, flexibility, and of course, a strong desire to teach. These qualities allow us to customize courses and gear each course at a pace, which makes learning fun, easy, and rewarding.

The Learning Experience

The success of our customers is realized through training classes, but the foundation of FAZCOM Training Centre is based on inspiring students and companies to become more productive and successful in their daily activities. We see it on our students’ faces every day. It’s the confidence that comes from learning.





















FAZCOM Training Centre offers the following range of training:

IT Technical Training and Certification

Choose from a wide selection of technical classes and certification packages. FAZCOM Training Centre maintains a wide range of technical training and certification. The ranges are:
Microsoft .NET ComptiA Certification Programs
Windows XP Cisco Training Program
Windows 2000 CIW Certified Internet Programs
SQL Server 2000 Oracle Certification Programs
Exchange 2000 Crystal Decisions Training Programs

Programming Tools & Desktop Applications

FAZCOM Training Centre offers both classroom and computer based learning options for virtually every desktop application used in business. We feature the latest titles and provide solutions tailored to help you execute business projects

Visual Studio.net Microsoft Office
Visual Basic Programming Lotus
Linux Programming UBS Accounting
Java Technology Multimedia & WebPages Design
Java Programming














Our Products for Sale






























System Integration

As IT environments become more & more complex and heterogeneous to maintain, with demands from business and users to meet, how can you meet the demands but at the same time, manage with simplicity your IT infrastructure while reducing your cost in the long run

HP SERVER

Server – Specialized and customized system to provide your business with specific services to your users ranging from Applications, Database, E-mail, File, ERP, Accounting and so on in Windows or Linux platform using HP Proliant Server Family



BACKUP & STORAGE SOLUTION

Backup & Storage – Business data is the most important item in your business whether it’s proposals, financial, accounting or engineering. In the event of data loss, you may not be able continue business to the full. If you are looking for ways to manage your data for your always expanding data, we have solutions that cater your specific environment from Direct-Attached-Storage (DAS), System Area Network (SAN), and Network-Attach-Storage (NAS) with Veritas Backup Software solutions. www.veritas.com

INFRASTRUCTURE ASSESSMENT

 Define scope of your enterprise-wide needs by department, geography, and disaster recovery requirements
 Document your environment of data, storage, servers, tape, network infrastructure, and system management processes
 Identify performance bottlenecks; direct attach storage limitations, redundant copies of data, and islands of data.

DESIGN

 Customize storage solution consisting of disk capacity, allocation, tape systems, and Storage Area Network (SAN) management software.
 Provide a SAN fabric with switches, host adapters, bridges, gateways, zoning, LUN masking, and wiring considerations.
 Offer recommendations that encompass data migration, business applications, system interoperability, technical staffing, and disaster recovery plans.











INSTALLATION

 Install and test data storage and SAN components
 Validate design to ensure that business and performance goals are met

SECURITY SOLUTION

Security – As unplanned downtime can cause businesses to collapse, protection from hackers, virus, worms and internal people from destroying valuable data must be implemented to reduce these vulnerabilities and secure business data and infrastructure. End-to-end solutions and multi layered approach helps to secure your business from these threats integrated from firewall, anti-virus, anti-spam, IDP, IPS using leading brand.

Fortinet
Trend Micro
Cisco

NETWORK CONNECTION

Network – Better utilization and fast access to business data & resources helps a business to do better with solutions from edge to backbone, from client to server using Copper, Fiber and Wireless. Efficient management can be implemented using Layer 2 and Layer 3 solutions like Active Directory in LAN and WAN so as not to waste these valuable resources. Products from Cisco, 3COM, D-Link are used to achieve better network.


3Com
D-Link
Cisco





We strive to give our customer best consultancy possible with proven solutions that addresses business continuity while cost effective in the long run. Our solutions are LONG TERM, not only meet current demands but also prepare our customer for future expansions when their businesses grow. We grow with our customer.
Our Engineers and Sales team are always on the move searching for the most suitable solutions and up to date with the latest and current technologies to increase our knowledge to serve our customer well. They are MCSE, CCNA, HP, CompTIA+ certified to achieve your vision and goal










STORAGE MANAGEMENT

CENTRALIZED STORAGE SOLUTIONS TO Reduce
THE COST AND complexity OF DATA STORAGE

FAZCOM Team’s Storage Management software solutions help you simplify and automate your storage infrastructure for better management, availability, and utilization of existing storage assets. Our solutions work to ensure your enterprise data stays critical, available, and accessible, providing the resilience and responsiveness required of data storage in today's on-demand business world. FAZCOM Team’s expertise spans the full suite of HP Storage Management software, and complementary software from other leading suppliers.

HP STORAGE MANAGER

HP Storage Manager is designed to provide centralized, automated data protection that can help reduce the risks associated with data loss. Storing backup and archive data, as well as compliance and disaster-recovery data, in a hierarchy of offline storage allows for easy management of inactive data. The software features faster backups and restores by utilizing a revolutionary progressive incremental backup and restore strategy, where only new and used files are backed up. The result is that companies have to back up less data while saving space, money, and time.

HP SAN Volume Controller

The HP System Storage™ SAN Volume Controller (SVC) enables a single point of control for disparate storage resources to help support improved business application availability and greater resource utilization. The objective is to identify all storage resources in your IT infrastructure and to make sure they’re used to the advantage of your business—and do it efficiently, in real time, while avoiding administrative cost.

Features and Benefits include:

• Combine storage capacity from multiple vendors for centralized management
• Increase storage utilization by providing more flexible access to storage assets
• Improve administrator productivity by enabling management of pooled storage from a single interface
• Enable a tiered storage environment that moves low-activity or inactive data into a hierarchy of lower-cost storage
• Support data migration between tiers without interruption to applications
• Apply common network-based copy services across storage systems from multiple vendors

HP SYSTEM STORAGE VIRTUALIZATION

Designed to help simplify storage infrastructure, optimize storage utilization, and enable business to adapt quickly and dynamically to variable environments.








GRID ACCESS MANAGER

New storage software delivers a virtualized, protected and automated software layer that creates an open, unified enterprise storage and archive system across multiple sites, storage tiers and heterogeneous storage hardware.

HP System Storage Multilevel Grid Access Manager Software

HP TOTALSTORAGE PRODUCTIVITY CENTER

Identify, evaluate, control and predict the growth of data through its lifecyle to meet storage service levels.

VERITAS DATA CENTER SOLUTIONS

Veritas Data Center solutions simplify complex data center infrastructures by providing critical infrastructure services that support all major operating systems, storage arrays and servers so you can focus on the service you are delivering, not the hardware that delivers it.

Veritas includes a wide range of software solutions including data protection, storage management, server automation, high availability and disaster recovery, and archiving.


VERITAS NETBACKUP

Veritas NetBackup 6.5 delivers high performance data protection that scales to protect the largest UNIX, Windows, Linux and NetWare environments. With complete protection from remote office to data center to vault, NetBackup offers a single console for all backup and recovery operations.

Key Features:

• Single platform to manage, protect, and recover data across storage tiers, locations, and operating systems.
• Advanced disk-based data protection features that include data deduplication, new virtual tape library (VTL) controls, support for third-party disk appliances, and more snapshot capabilities.
• Integrated data protection and recovery for virtual environments, critical applications, databases, and servers.
















CCTV Systems
In today’s uncertain times, many organizations in banking, retail, transportation, public safety/law enforcement, and education want to take advantage of technologies that can enhance safety and protect their people, assets, and facilities.
Flexi Team Setup up an division to specially handle today market security needs. Our Digital Surveillance System is an advanced E-management / E-Security Surveillance System that does much more than the conventional Securities offer. You may record the video into the Hard disk in your computer or through Network. It can send message to your hand phone when it detect a motion

Ideal for:

Store, Office, factory and house securities
Housemaid / childcare monitoring
Retail Outlet / warehouse monitoring
Property Surveillance

Systems features:

Intelligent Motion Detection
Support up to 16 camera, Incl PTZ control.
Recyclable & Long Recording
Remote Viewing & Recording through Normal Telephone line, ADSL,
LAN and Internet.
Multilevel Password Protection
Emergency Motion Detection callout to 3 tel no.
Multiple recording mode: Non-stop recording, Motion detection
recording, schedule recording and event recording.
Image capturing and printing





















Door Access System

Door access control is a physical security system that assures the security of a room or building by means of limiting the access to that room or building to specific people and by keeping records of such accesses. It utilizes an individual-authentication method in order to limit access to specific people. The most widespread authentication method for such systems is based on card. Such a system limits room access to only those people who hole an allocated card. However, in the case of card systems, on top of the difficulty in preventing another person from attaining and using a legitimate person’s card, there is the inconvenience of processing lost cards. In the meantime, accompanying the continuing development of fingerprints as the main biometrics method for individual authentication, the practical application of door access control systems utilizing biometric data has begun. Biometrics authentication uses information specific to a person’s body in order to assure a high level of security that makes it difficult for a stranger to impersonate that person.

ACCESS SYSTEM EL1300 - ACCESS AND ALARM CONTROLLER

EL1300 is designed for medium size establishments requiring basic access and alarm monitoring facilities at low cost, it can function as stand-alone mode, using a PIN entry keypad for programming, or up to 64 units can be networked together and controlled using EsofWIN32, a PC based access management and alarm monitoring software.


EL2500 - MULTI-DOOR CONTROLLER



EL2500 is an advanced multi-door controller with LAN connectivity capabilities; it is a flexible and scalable system. It can be expanded from a 2-door system to a LAN-based system. The primary controller module provides controls for 2 doors and it can supports up to 4 doors using and extension module. The system can be upgraded to a LAN-based system using an extension module.










MATRIX V - EL5000 NETWORK INTEGRATED ACCESS CONTROL SYSTEM



Why use Access System Instead Of Mechanical
Locks?
• Ease Of use to users
• Unauthorized duplication of keys
• Dealing with Loss of keys
• Keeping track of entries and exits – logging
• Restricting entry by time
• Locating personnel
• Time Attendance

Who Uses Access System?
 Commercial – Banker, Offices
 Industrial – Factories, Refineries, Warehouses
 Institutions – Universities, Government bodies
 Utilities – Telecommunications, Water Supply, Electricity supply
 Others – Hospital, Airports & Stadiums

TIME ATTENDANCE TERMINAL

A versatile time recording terminal used in place of standard punch clocks for gathering employee attendance records. It has many advanced built-in features allowing the unit to be used for a variety of other personnel identification and time recording application





Software & Web Development


Software & Web Development

FAZCOM provides services in software development by developing customize programs and consultation. Our expertise is in developing enterprise architecture and strategies for clients, managing large-scale systems integration and application development projects. This experience makes the right choice for an E-Business solution provider. By using cross-functional and cross trained teams in a variety of technologies, and partnerships, FAZCOM brings its clients E-Business solutions effectively.

We help clients by using IT to build powerful, sustainable new business capabilities. Working with top leadership, we apply our considerable imagination, expertise and strategic thinking to the creation of the company's future.

FAZCOM Technologies understands how to combine business and technology to get the optimal results for your organization. We can show you how E-Business can streamline business processes, create competitive advantage, increase market share, and ensure the alignment of business and technology initiatives. Our skilled technologists have extensive experience in building and deploying business-to-business and business-to-consumer solutions to meet your needs.

If you are looking for innovative ideas that will unleash the power of E-Business in the real world, we are the people that you need to see.

Solutions
 Develop customize web based software's
 Develop mobile solutions for Pocket PC
 Graphics and designs
 Create new or enhancing existing system modules
 Consultancy in systems development









Recycling E-Waste

We are leading local expert in recycling e-waste and digital trash management.

We buy and sell all major personal computer products throughout the world, whether wholesale, remarketing or brokering. Our strength is our purchasing power and ready access to the global market, a strength that enables us to attract marketing solutions - buying or selling - for their computer needs, whether high demand or hard-to-find products.

E-Waste - Sell it to Us

Turn THRASH into CASH?

What we do?
 We provide ICT disposal solutions from household to corporate offices.
 We have presence in 9 major states of Selangor, Penang, Johor, Melaka, Pahang, Kelantan, Terengganu, Sabah and Sarawak.
 We provide regional collection to our client and centralized our main recycling operation in our HQ in Shah Alam.

Where we can buy?
 We buy all kinds of obsolete computer and office equipments.
 We buy secondhand computer and machineries.
 We buy all kinds of circuit boards and electrical/electronic components.

How much we pay?
 Depending on the quantity, location and type of materials meant to be disposed, the price can vary so much.
 As for general guideline, say probably around 10 sets of computers within Klang Valley, each monitors shall be paid around RM15 and a complete CPU for RM15.
 Price is less for lower quantity and more for higher quantity.

How to start?
 Please do email us roughly (it is better if you have the list of item to dispose) what are the item you wish to dispose.
 Our valuation staff will get back to you with the pricing and once agreed, we will arrange collection and payment by cash.







Refurbish

We refurbish all types of computer equipment from servers, desktops, network devices, monitor, hard disk, motherboard, memory module and etc. They are available at a very low cost in comparison to a brand new one but the quality and the conditions is almost 99% the same as a brand new one.



ICT Rental

We specialize in rental of Desktop PC, Notebook, Printer and Projector

P4 CPU RENTAL RATE (Come with free delivery and setup for >20 units and 3 days rental period)
DAYS 1-5 UNITS 6-20 UNITS >20 UNITS
1 DAYS RM60.00 RM50.00 RM40.00
2-7 DAYS RM50.00 RM35.00 RM30.00
MONTHLY RM300.00 RM250.00 RM200.00


NOTEBOOK RENTAL RATE (Come with free delivery and setup for >20 units and 3 days rental period)
DAYS 1-5 Units 6-20 Units >20 Units
1 DAYS RM80.00 RM60.00 RM50.00
2-7 DAYS RM70.00 RM50.00 RM40.00
MONTHLY RM400.00 RM300.00 RM250.00

PROJECTOR RENTAL RATE
DAYS 2000 ANSI
Lumens 3000 ANSI
Lumens
1 Day RM200.00 RM450.00
2-7 Days RM120.00 RM165.00
MONTHLY RM950.00 RM1200.00